The credits reset after every calendar month (30 days). They do not roll over.

e.g. John has an annual Hobbyist subscription that started in March 7. He gets 15,000 credits and uses 6,000 of them. On April 1, he would see 9,000 credits left. On April 6, his credits are reset to 15,000 because it's 30 days from the start of his subscription.

The resetting cycle is every 30 calendar days, so it also depends on the exact date and time you created your subscription. Typically, give it two or three days and you'll see them. Note that the time of the day also matters - if your subscription was created in the afternoon, you won't see them reset in the morning.

e.g. Coco created a subscription that started Feb 5. On March 5, her credits are not renewed because there were only 28/29 days in February. On March 6/7, her credits are reset.

Yes! Add-on credits are added to your account right away, so you can start creating more instantly.

Example: Amy's subscription plan renews on February 6. On February 10, Amy buys an add-on pack and receives 5,000 credits immediately. These credits are available for use right away, in addition to her subscription credits.

Note: Add-on credits do not roll over. If you purchase add-ons close to your subscription renewal date but don't plan to use them before your renewal, it's better to wait and purchase after the renewal.

Add-ons are billed when you first purchase them and then included in your monthly subscription renewal billing cycle.

Example: Amy's subscription renews on March 10. On March 15, she purchases an add-on pack and gets billed for the add-on. On April 10, she is billed for her subscription + the add-on pack. Both her subscription and add-on credits reset together every month on the renewal date.

Yes, you can increase, decrease or cancel your add-ons anytime for future billing cycles.

Example: Amy needs more credits in February for a big project and purchases 3 add-on packs. In March, she reduces her add-on packs to just 1.

You can modify add-ons on the pricing page. You can cancel add-ons on the subscriptions page.

They work similar to credits. The model quota resets every calendar month and doesn’t roll over.

e.g. Amy is on the Pro Plan. She uses 5 models and has 3 models left. The quota resets the next month to 8 models. Amy then trains all those 8 models. Now, she sees 13 trained custom models in her workspace and can access them anytime she wants. She can train another 8 models next month.

We hear your requests for more models and are working on exciting new plans! If you have needs for licensing or team plans, please email us at [email protected].

We are so glad to have you here! We highly recommend you joining the OpenArt Discord, where you’ll find a supportive community. You also get free credits there!

It may seem mysterious and intimidating at first, but we are here to help you succeed. I promise it only takes a little bit of playing around to get a good sense of what AI can do.

AI is not expected to get every image perfectly. Instead, it spits out things according to your prompt. When you generate a number of images, one or two of them might end up closer to what you want. In that case, you can click on the image you like and select [Img2img]. Then, AI will learn to make variations based on the image you prefer.

We highly suggest trying out different models, as each model has unique strengths with certain styles and subjects. If you don’t like what you’re getting, you probably just haven’t found the right model. Questions like this are great for the Discord community, as other people likely have gone through that searching process you’re in.

Prompting is perhaps the most important thing here. Mastering prompting is like practising brushstrokes (of course, much easier). To get started, this prompt book can be helpful!

The features you get are the same, the only difference is in pricing. The annual plan gives a much better price per month, while the monthly plan offers a higher flexibility.

For example, for the Starter Plan, if you select "monthly" billing, the price is $14/mo and you will be billed $14 for the month. If you select "annual" billing, the price is $6/mo and you will be billed $84 for the year.

If your usage is more long-term and deterministic, the annual plan fits you better. If you’re testing things out, we recommend starting with monthly - you can still switch to the annual plan any time.

We generally do not offer refunds as per stated in our terms. However, you may cancel your subscription any time to avoid being billed in the future.

We have heard from our users that it takes a little while to learn their way around the features. Users generally get satisfying results in less than a week. Give it a try! The prompt book and model training book are good places to start.